Merchandise Returns

If you need to return your merchandise for a refund, please follow these steps:

Fill out the return form included in your package and repack the items along with a copy of the original invoice. Ship the return package to the address below within 10 days from receipt of your order.

Chewylou Designs
Attn: returns
9310 South Bala Drive
Tempe, AZ 85284

*The clothes must be in their original, unworn, unwashed condition. The credit card that was originally charged will be refunded. If clothes are not in original condition, we will return them to you and you will not receive a refund.

Email if you have any questions

 Merchandise Exchanges

We want you to be happy with your order and our services. Chewylou will gladly exchange clothing in their original, unworn, unwashed condition with 10 days of receipt of your order.
For an exchange, please follow these steps:

Step 1: Email our customer care department at and write “exchange” in the subject of your email. In the body of the email please include the following:

First and last name
Brief description of reason for exchange
Style, quantity, color and size you would like to receive in exchange

Step 2: Fill out the Return/Exchange from provided in the original shipment and included it with your exchange.

Step 3: Ship the return package to the address below:

Chewylou Designs
Attn: exchange
9310 S. Bala Dr.
Tempe, AZ 85284

Allow 10 business days from the time we receive your package for your request to be processed. All prices are subject to change without notice.